Cofactu vs Contasimple — no Cegid signing your invoices.
After Cegid's 2022 acquisition, Contasimple raised prices 141% in 6 years, signs with its own certificate (not the client's) and carries severe slowness post-Ekon merger. Comparison with real Trustpilot data (May 2026).
What Contasimple users say in 2026
Quotes and recurring patterns from Trustpilot, Capterra, and the App Store. We don't edit or cherry-pick the harshest ones — these are the most repeated complaints in verified reviews, with a link to the source.
"€27 per quarter in 2017 → €32.67 in 2018 → €41.75 in 2020 → €52.50 in 2022 → €65.16 in 2023. A disgrace."
Trustpilot ES · Contasimple (post-Cegid)
"Since December the program freezes for minutes on end. It can take more than 30 minutes to issue an invoice, every single day."
Trustpilot ES · Contasimple (post-Ekon)
"12-minute waits on the line just to be told they can't help you due to volume. The bot says 3 minutes remain but then no one picks up."
Trustpilot ES · Contasimple
"After several years with the company, they suffered major security failures: user accounts were hacked and payments were diverted to fraudulent accounts, causing significant financial losses."
Capterra Spain · Contasimple (2024 breach)
Point-by-point comparison
16 features compared. Every relevant gap includes a direct quote or documented pattern from Trustpilot/Capterra as evidence.
| Feature | Cofactu | Contasimple |
|---|---|---|
| Pricing | ||
| Frozen price commitment Trajectory documented by a long-time user on Trustpilot post-Cegid | 24 months in writing (/precios-justos) | +141% in 6 years (€27/quarter 2017 → €65 2023) |
| Real usable base plan | €9/month Self-employed (50 invoices/month) | Free €0 but 50 records/YEAR + 5 products + 10 clients |
| Receipt OCR | 1,000/month included in Self-employed · 2,500 in Small business | 5 LIFETIME on Free/Basic + €9 for 50 extra scans |
| Add-ons / gems | No gems — everything included in the plan | Stock €72/year, extra user €48/year, 2GB +€24/year, pay-per-use OCR |
| Security | ||
| Your own FNMT certificate (not shared) Pattern confirmed in official help docs: if you signed up post-pivot and don't sign the Cegid consent, invoice issuance is blocked | Per-org certificate encrypted AES-256-GCM in R2 | Signs with Cegid's certificate unless you consent to your own |
| Reported historical breach Capterra/Trustpilot reviews mention an incident with real financial losses | No reported breaches | 2024 breach with hacked accounts and diverted payments |
| 2FA TOTP + user-accessible audit log | Yes — all plans | Implemented after the breach but trust remains eroded |
| Performance | ||
| Invoice issuance time Trustpilot: "it can take more than 30 minutes to issue an invoice, every single day" | <1s on any plan | 30+ min reported after the Ekon merger (Dec 2025) |
| Maintenance during business hours | Only outside business hours | Reported outages during office hours |
| Accounting | ||
| Balance sheet + trial balance (Modelo 200/202) Capterra: "the software does not provide a trial balance or balance sheet, making it impossible to reconcile accounts" | Yes — full PGC (Spanish GAAP) | P&L only — blocks filing Modelo 200 |
| PGC journal + accounting entries + ERP export | Yes — A3, ContaPlus, Sage formats | Incomplete A3 export (entries can't be edited) |
| Multi-currency | 18 currencies with exchange rate per invoice | No support for foreign currencies |
| Support | ||
| Human support response time Trustpilot: "bot says 3 minutes remain but then no one picks up" | <2h on Small business/Accounting firm plans with visible SLA at /status | 12+ min waits and automated response |
| VeriFactu | ||
| Human-readable AEAT errors + proactive email | Yes — code + reason + how to fix it | Raw AEAT codes (1109, 4105, 4171…) |
| Automatic broken chain repair (4171) | Yes — 1 click | Manual |
| Customer data | ||
| Full ZIP export + self-service cancellation Pattern on Trustpilot: accounts suspended without notice, broken password recovery | Yes — 1 click, no calls | Reported account lockouts without prior notice |
Real cost for your usage, not the "starting from" price
Contasimple's base price sounds good until you add extras and add-ons — the standalone modules you need to run as a real business. Typical scenarios:
Active self-employed with ≥50 invoices/year
Cofactu
€9/month (1,000 OCR/month + full tax forms)
No extras. No surprises.
Contasimple
Base: Professional €7.95/month (no sustained OCR)
- + OCR €9 per 50 scans
- + No balance sheet
Total: ≈ €17/month with real usage
Small business with stock + multi-currency + accounting reports
Cofactu
€19/month
No extras. No surprises.
Contasimple
Base: Ultimate €11.95/month
- + Stock control: +€6/month (€72/year)
- + No multi-currency (not supported)
- + No balance sheet (blocks Modelo 200)
Total: ≈ €18/month with functional limitations
Accounting firm with 50 tax IDs + per-client certificate
Cofactu
€49/month (unlimited clients + encrypted per-org certificate)
No extras. No surprises.
Contasimple
Base: Custom Accounting Firms plan (not public)
- + Mandatory sales call
- + Risk of shared Cegid certificate
Total: Opaque pricing + doubts over certificate custody
Contasimple prices estimated from public rates, May 2026. If they've changed, email us at hola@cofactu.com and we'll update it.
Assisted migration from Contasimple
Coming from Contasimple post-Cegid (price hikes, slowness, certificate concerns)? We can help:
- Native CSV importer — export from the Contasimple panel and upload it at /migrar/desde-contasimple. Preserves PGC sub-accounts.
- Upload your own FNMT certificate — encrypted AES-256-GCM in R2, audit log for every use. No shared signing.
- Free post-migration audit: we compare totals per fiscal year between your Contasimple export and Cofactu, and report any discrepancies.
- If your access was blocked (a recurring post-Cegid Trustpilot complaint), email us at hola@cofactu.com — we'll recover what we can.
Frequently asked questions
What exactly happened with Cegid and Contasimple?
The Cegid certificate thing sounds serious. Is that legal?
How do I know the same thing won't happen with Cofactu?
If I migrate from Contasimple, do I lose journal entries or sub-accounts?
30-day trial, no card required
If you'd rather stay with Contasimple afterward, you take your data with you in a ZIP. No lock-in, no "let us call you to talk you out of it."