Cofactu vs FacturaDirecta
native multi-company and phone support.
FacturaDirecta is 1 NIF = 1 separate account (it sends you to Abaq, a different product). No phone, only slow chat (they admit to 'support with 2 people'), and it carries 2 active UIs after the Feb-2026 redesign. Comparison with real data (May 2026).
Linked data · Prices in context · No lock-in
Open the comparison ↓Documented reading
Summary of the comparison between Cofactu and FacturaDirecta
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Alternative reviewed
FacturaDirecta
classic invoicing with migration to Abaq for accounting firms -
15Capabilities
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Operating suite
Cofactu
Invoicing, accounting and tax connected -
7Areas
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4References
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3Scenarios
The FacturaDirecta experience has already
left a public trail.
These quotes and patterns come from the sources indicated. They are shown with context and a link so you can check the full origin.
- 01 Trustpilot ES · FacturaDirecta “The chat is terrible, you lose the whole morning on a conversation that would take 5 minutes by phone. There's no contact phone number for issues.”
- 02 FacturaDirecta Help Center — multi-company policy “Each FacturaDirecta account is for issuing documents for a single company or individual. If the NIF is different, you need a separate account for each company.”
- 03 FacturaDirecta Help — LIFETIME OCR policy (archived) “On the Free and Basic plans, scans are trial scans from account creation (not monthly or yearly). Once the allotted scans are used up, you need to upgrade to a higher plan.”
- 04 Revoluciona tu pyme · FacturaDirecta analysis “It doesn't allow much customization of invoice or report details, and it integrates with few other business management tools.”
The difference shows when you
compare the whole job.
It is not enough that a feature exists. What matters is its scope, the context it keeps and what happens before and after.
| Capability | Cofactu | FacturaDirecta | Evidence |
|---|---|---|---|
| Multi-company · Native multi-tenant for accounting firms in a single product | Yes — `parentOrganizationId` parent-child hierarchy | 1 NIF = 1 separate account — sends you to Abaq (a different product) | Official Help Center: policy explicitly confirmed |
| Multi-company · Single login to manage N clients | Yes — switch between clients in 1 click | Double login (FacturaDirecta + Abaq) | |
| Multi-company · Magic onboarding per client (036 + invoices) | Yes — single drop zone with AI form 036 parser | Manual, client by client | |
| Support · Phone support | WhatsApp and email on every plan, at no extra cost | Doesn't exist — chat only | Trustpilot: 'there's no contact phone number for issues, only a chat that drags on forever' |
| Support · Response SLA | 4 business hours if you can't invoice, 8 if a core feature fails (clause 8 of the terms) | FacturaDirecta admits to 'support with 2 people' for 6,000+ clients | |
| Receipt OCR · Monthly OCR quota | AI credits/month shared with Lucía: 260 Free · 3,000 SME · 7,000-16,000 Accounting firm | 100 LIFETIME on Free/Basic (they don't renew) | Official FacturaDirecta Help: explicitly confirmed as a lifetime trial |
| Receipt OCR · OCR without forced upgrade | Monthly AI-credit pool from Free; 3,000 on SME (39€/month) | For continued OCR, forced upgrade to Advanced 20€/month | |
| Pricing · Full fiscal forms (303/130/390/etc.) | Included from SME 39€/month | Only on the 40€/month Total plan | |
| Pricing · Automatic bank connection (PSD2) | In development — reconciliation today works by importing the statement | Only on the 20€/month Advanced plan | |
| Pricing · Price transparency | Public prices + 30 days' notice before any increase | No public commitment | |
| UX · Single coherent UI | One modern UI | 2 active UIs (Classic + New post-Feb-2026) | Help Center keeps a whole 'FacturaDirecta old interface' collection — an anchored user base |
| UX · Mobile app | Universal PWA with end-to-end OCR | 2 apps in the stores (Classic + New), install confusion | |
| UX · Invoice template customization | Drag-and-drop WYSIWYG PDF editor | Module limited to colors/logo | Reviews: 'it doesn't allow much customization of invoice details' |
| VeriFactu · Human-readable AEAT errors + proactive email | Yes — code + reason + how to fix it + auto-fix 4171 | Raw AEAT codes in their error catalog | |
| Customer data · Full ZIP export + self-service cancel | 1 click — no chat, no waiting | Cancellation goes through slow chat |
The base price doesn't explain
what your case costs.
The scenarios spell out features, volume and add-ons; differences in scope may remain. Prices exclude VAT unless stated. Price review: 26 August 2026.
| Cost sheet compared | Cofactu · case described | FacturaDirecta · published base | FacturaDirecta · scenario result |
|---|---|---|---|
| Self-employed with real monthly OCR use (50+ receipts/month) | Free, or 39€/month with SME (3,000 AI credits/month) | Basic 10€/month + 100 LIFETIME scans + Forced upgrade to Advanced 20€ | ≥ 20€/month for sustained OCR |
| Small business with fiscal forms + reports | 39€/month (full forms included) | Total 40€/month (the only way to get forms) + No multi-company + No serious REST API | 40€/month with limitations |
| Accounting firm with 30 NIFs | 89€/month (native multi-tenant, single login) | 30 FacturaDirecta accounts + separate Abaq + 30 × 10-20€/month + Abaq + Dual login in daily operation | ≈ 300-600€/month + friction |
If a price has changed, write to hola@cofactu.com and we will update the comparison.
Switching from FacturaDirecta
doesn't mean starting from zero.
If you're coming from FacturaDirecta (or Abaq for accounting firms), we help you consolidate:
Open the full guide ↗
Related guide
Assisted migration from FacturaDirecta
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Native CSV importer
export clients and invoices from FacturaDirecta and upload them at /migrar/desde-facturadirecta.
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Abaq → Cofactu Accounting Firm migration
consolidate 30 separate NIFs into a single multi-tenant panel, no double login or double billing.
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30 days free, no commitment
try it with 1 test client before migrating the rest.
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If you go back
, take your data with you in a ZIP in 1 click. No slow chat, no waiting.
Before switching from FacturaDirecta.
Answers on scope, data, prices and continuity before you decide.
See migration from FacturaDirecta →Why isn't FacturaDirecta multi-company?
Their official policy is 1 NIF = 1 account. For accounting firms that need a multi-client view, they redirect you to Abaq, their sister product. That means another login, another price, another mobile app. Cofactu is native multi-tenant in a single product: one login, switch between 30 clients in 1 click, an aggregated fiscal-health panel.
What's the real problem with LIFETIME OCR?
That once you use up the 100 scans, they don't renew. You're forced to upgrade. Cofactu gives a monthly pool from the Self-employed plan (1,000/month included). If you process quarterly expense receipts, 100 lifetime scans run out in a single active month.
What about the new interface they launched in Feb-2026?
It's good, but it coexists with the Classic one. The Help Center keeps an entire section dedicated to the 'FacturaDirecta old interface.' The company says new features only reach the new interface — if you stay on Classic, you start losing functionality. Cofactu has never had this split: a single UI from day 1, continuous invisible deploys.
Is migrating from FacturaDirecta or Abaq complicated?
At /migrar/desde-facturadirecta you'll find a CSV wizard. If you're coming from Abaq with 30 different NIFs, we migrate all 30 into a single Cofactu Accounting Firm panel — single login, native multi-tenant. If something got blocked, write to us at hola@cofactu.com.
Test the workflow before you
change the way you work.
Start with no card. If Cofactu doesn't fit, keep your data and carry on with the option you prefer.
